Last Updated: 2 October 2026
These Seller Terms & Conditions govern the participation of sellers on the EverythingB2C marketplace.
By registering as a seller on EverythingB2C, the seller agrees to these terms.
1. Marketplace Model
EverythingB2C operates an online marketplace connecting local sellers with customers.
EverythingB2C may provide technology, marketplace services, order management, pickup, packing and delivery support.
2. Seller Information
The seller must provide accurate and complete information requested during registration, including applicable:
- Business name;
- Contact information;
- Business address;
- Bank/payment information;
- GST information, where applicable;
- PAN and other identification details;
- Product information; and
- Other information reasonably required for marketplace operations or legal compliance.
3. Product Listing
Sellers must ensure that product listings are accurate and complete.
This includes:
- Product name;
- Brand;
- Specifications;
- Images;
- MRP, where applicable;
- Selling price;
- Applicable taxes;
- Stock availability;
- Country of origin where required;
- Warranty/guarantee information, where applicable; and
- Other legally required product information.
4. Pricing
Sellers are responsible for providing accurate pricing information.
Sellers must not provide misleading or deceptive prices, discounts or promotional claims.
Prices supplied by sellers may be displayed to customers through the EverythingB2C platform.
5. Product Availability
Sellers must keep stock information reasonably accurate and promptly update EverythingB2C when a product becomes unavailable.
Repeated acceptance of orders for unavailable products may result in account review or other appropriate action.
6. Product Quality
Sellers are responsible for ensuring that products supplied to customers:
- Match their listings;
- Are genuine where applicable;
- Are not counterfeit;
- Are safe and legally saleable;
- Meet applicable standards;
- Are properly packed where required; and
- Comply with applicable laws.
7. Order Fulfilment
After receiving an order, the seller must make the product available for pickup or fulfilment within the applicable processing period communicated by EverythingB2C.
The seller must not intentionally delay, reject or manipulate orders without a legitimate reason.
8. Pickup and Delivery
Where EverythingB2C provides pickup and delivery services, the seller must:
- Keep the product ready for pickup;
- Provide accurate pickup information;
- Package the product appropriately where required; and
- Cooperate with EverythingB2C's fulfilment process.
9. Returns
Sellers must cooperate with legitimate return requests and provide information reasonably required to investigate customer complaints.
Where a product is defective, incorrect, damaged due to seller packaging, materially different from its description, or otherwise improperly supplied, the seller may be responsible for the applicable resolution.
10. Customer Complaints
Sellers must cooperate with EverythingB2C in resolving customer complaints.
Where required, seller contact information and grievance-related information may be displayed to customers in accordance with applicable law.
11. Prohibited Products
Sellers must not list products prohibited by law or products that EverythingB2C has expressly prohibited from being sold through the platform.
EverythingB2C may remove listings that violate applicable law or marketplace rules.
12. Seller Conduct
Sellers must not:
- Provide false information;
- Manipulate prices or reviews;
- Misrepresent products;
- Circumvent EverythingB2C to transact with customers obtained through the platform;
- Upload unauthorized or infringing content;
- Engage in fraudulent activity; or
- Misuse customer information.
13. Customer Data
Customer information received through EverythingB2C must be used only for legitimate purposes connected with fulfilling orders and providing marketplace services.
Sellers must protect customer information and must not sell, disclose or misuse such information.
14. Suspension or Termination
EverythingB2C may suspend or terminate a seller account where there is reasonable evidence of:
- Fraud;
- Repeated customer complaints;
- Counterfeit or prohibited products;
- Misleading listings;
- Repeated order failures;
- Misuse of customer information;
- Violation of these terms; or
- Violation of applicable law.
15. Seller Taxes
The seller is responsible for its own tax, GST, invoicing and statutory compliance obligations applicable to its business.
16. Indemnification
To the extent permitted by applicable law, the seller shall be responsible for losses, claims, penalties or expenses arising from the seller's breach of these terms, unlawful conduct, inaccurate product information, counterfeit products, or failure to comply with applicable laws.
17. Changes to Seller Terms
EverythingB2C may update these terms from time to time.
Continued use of the marketplace after the updated terms take effect constitutes acceptance of the revised terms, subject to applicable law.
18. Contact
EverythingB2CDiwalipura, Vadodara, Gujarat, India
Email: info@everythingb2c.in
Grievance Officer
Name: Mr. Sachin Ringe
Designation: Grievance Officer
Email: info@everythingb2c.in
Address: Diwalipura, Vadodara, Gujarat, India